Terms & Conditions

Thank you for shopping with Retrospective Journal. Here is a list of details you’ll need to know before placing an order with us.

PAYMENT

We are currently accepting payment via paypal / bank transfer / credit card. To use a credit card, please select the credit card payment option and simply enter your card information when prompted, and your account will be securely charged.

SHIPPING

Orders ship in 1-3 business days (Hard Cover will take 5 business days) from Semarang via JNE for customers in Indonesia, and via DHL for customers outside Indonesia. If you need it by a specific date or want a rush order, please email [email protected] before placing your order.

RETURNS

At this time, we do offer returns or exchanges if the product has factory defect. If you are unsatisfied with your order within 7 days after your package has arrived, please contact us at [email protected]

DUTIES/TAXES

International packages may incur taxes / duties. Please familiarise yourself with your country’s fees before placing an order. Retrospective Journal is legally obligated to enter the full value of orders on customs forms.

PRIVACY POLICY

Retrospective Journal respects your right to privacy. Accordingly, payments are processed securely and your information is solely used to process your order and will never be shared or sold to third-parties.

COPYRIGHT & USAGE

You are welcome to use our product photos on your blog or site as needed. If you do, please link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted. High resolution product photos are available upon request.

CANCELLATIONS

We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.

ASSISTANCE

For any further assistance, please get in touch at [email protected]

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